Office of the Mayor
The Office of the Mayor is the primary source of direction and coordination for all City operations and services. Department Directors report directly to the Mayor. In addition, as Director of Public Safety, the Mayor serves as the top elected official presiding over the Bureaus of Fire and Police.
The Mayor, along with the Executive Leadership Team, is responsible for efficiently directing the City’s operations, assuring the implementation of all City Council policy decisions, and creating an organizational culture that results in the delivery of excellent municipal services to residents of the City of Lancaster. The Executive Leadership Team consists of all Department Directors, the Chiefs of Fire and Police, and the City Solicitor.
The Office of the Mayor is staffed by the Chief of Staff who provides operational and strategic support to the Mayor, the Executive Assistant who provides direct administrative support to the Mayor, and two Communications Managers who advance public awareness of City initiatives.
MAYOR JAIME ARROYO
Jaime Arroyo (he/him) serves as the 44th Mayor of the City of Lancaster, Pennsylvania.
Prior to his election as Mayor, he served as the Chief Executive Officer of ASSETS, a local nonprofit Community Development Financial Institution that helps women and BIPOC entrepreneurs start and grow their businesses by providing equitable access to training and capital. He also represented the residents of Lancaster City for six years on City Council, including two years as Vice President. Mayor Arroyo is the first Latino mayor in Lancaster City history, a milestone for a city where over 40% of the population identifies as Hispanic.
During his tenure on City Council, Mayor Arroyo helped lead the City of Lancaster through a pivotal period marked by a global pandemic, local calls for racial equity, and a once-in-a-generation investment in the community made possible by the American Rescue Plan Act. His work as a councilor included developing the COVID-19 Small Business Relief Fund, advancing critical updates to housing laws related to lead poisoning prevention and rental property standards, and directing the allocation of $15 million in ARPA funds to support affordable housing ($10 million) and community facilities ($5 million).
Born in Ponce, Puerto Rico, Mayor Arroyo moved with his family to Lancaster City’s southeast neighborhood when he was a toddler, as his parents sought greater economic opportunity. A proud graduate of J.P. McCaskey High School, he went on to become the first person in his family to earn a college degree.
Mayor Arroyo lives in northeast Lancaster City with his wife, Linette, and their young son, Miles.
MAYOR ARROYO’S STRATEGIC PRIORITIES
AN ECONOMY THAT WORKS
Driving equitable growth, empowering small businesses, and creating opportunities that strengthen our community.
GOVERNMENT THAT DELIVERS
Leading with integrity, accountability, and action to meet the needs of every resident and build trust in our city’s future.
A CITY BUILT FOR EVERYONE
Ensuring safe streets, quality housing, and a community where every person has the tools they need to succeed.