Department: Bureau of Water

Get the Lead Out Initiative to Canvass Lancaster Neighborhoods for Lead Service Line Inventory

Beginning March 12, representatives from the U.S Environmental Protection Agency Get the Lead Out Initiative will be canvassing neighborhoods in Lancaster to assist the City in completing its lead service line inventory. A team of 12 representatives, easily identifiable by vests and official identification, will visit properties that have not yet submitted information about their…

Combined Sewer Overflow Control Plan Public Meeting

Join the Department of Public Works for the Combined Sewer Overflow Control Plan meeting on April 3, 7:00 p.m. at City Hall, Polite Council Chambers, 120 N Duke Street. Come learn how the City of Lancaster has reduced combined sewer overflows (when untreated wastewater goes into the Conestoga River during heavy rain events) through the…

Boil Water Advisory Lifted for 200 block of W. Orange St.

DRINKING WATER PROBLEM CORRECTED BOIL WATER ADVISORY LIFTED: WATER IS SAFE TO DRINK.  Este informe contiene informacion muy importante sobre sy agua de beber. Traduzcalo o hable con alguien que lo entienda bien.  As of Thursday, February 6, at 11:00 AM, the boil water advisory is lifted for customers residing at:  Your water is safe to…

Water Conservation Notice Lifted – Dec. 17, 2024

The mandatory water conservation order issued on Sunday, December 15, was lifted as of 1 p.m. on Tuesday, December 17. Water levels in the Oyster Point Reservoir have returned to nearly normal. However, we continue to monitor river conditions, as Lancaster County remains under a drought watch. Water customers are encouraged to be mindful of…

Water Conservation Update – Dec. 16, 2024

The City of Lancaster Bureau of Water is asking customers to continue conserving water through Tuesday morning, December 17, to help the system recover after an issue at the Susquehanna Water Treatment Plant over the weekend. On Sunday, a mandatory water conservation notice was issued to all customers, asking them to curb non-essential water usage….

Mandatory Water Conservation Order Issued – Dec. 15, 2024

The City of Lancaster has issued a Mandatory Water Conservation Notice to all City Water Customers. Water use can be for essential needs only. Due to the conditions on the Susquehanna River there is debris coming into the plant and clogging the equipment. This is not allowing the Susquehanna Treatment Plant to treat as much…

Water Service Line Update on the Customer Notification of “Lead Status Unknown”

In accordance with the U.S. Environmental Protection Agency (EPA) Lead and Copper Rule, City of Lancaster Water customers recently received a notice regarding the status of their water service line. The Pennsylvania Department of Environmental Protection (PADEP) provided a template letter for this notification. Water service lines have two parts – the City-owned side and…

Water Conservation Notice 11/4/24

The City of Lancaster Bureau of Water issued a voluntary conserve water notice for all customers on Nov. 4, 2024. Lancaster County is under a moderate drought and there is no significant precipitation in the forecast. Due to the drought and lack of precipitation, the Conestoga River level is low, where the Water Bureau sources…

Fall Flushing

The City of Lancaster’s Department of Public Works is dedicated to keeping our water clean and safe. We are currently doing a fall flushing of the water system to maintain high water quality. SCHEDULE Week of September 30 Week of October 7 Week of October 14 Customers will also be notified through Red Rose Alerts…