What We Do

The Bureau of Treasury manages approximately 85,000 utility and tax accounts for city property taxes, stormwater management, water, sewer and solid waste and recycling service.


Bureau responsibilities include date entry, billing, collection and documentation of payments, and pursuing collection of delinquent accounts. Each year Bureau staff responds to more than 100,000 email and telephone inquiries and processes over 580,000 payments through mail delivery, online and in person payments. The Bureau also operates the city mailroom, processing all incoming and outgoing mail each week.



Services We Provide


General Contact Info


39 W. Chestnut St.
Lancaster, PA 17603


Office hours

Monday – Friday
8:30 a.m. – 5 p.m.



(717) 735-3425




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