What We Do

The Bureau of Treasury manages approximately 85,000 utility and tax accounts for city property taxes, stormwater management, water, sewer and solid waste and recycling service.

 

Bureau responsibilities include date entry, billing, collection and documentation of payments, and pursuing collection of delinquent accounts. Each year Bureau staff responds to more than 100,000 email and telephone inquiries and processes over 580,000 payments through mail delivery, online and in person payments. The Bureau also operates the city mailroom, processing all incoming and outgoing mail each week.

 

 

Services We Provide

 

General Contact Info

Address

39 W. Chestnut St.
Lancaster, PA 17603

 

Drive Through Hours

Monday – Friday
8:30 a.m. – 5 p.m.

 

Lobby Hours

Monday – Friday
8:30 a.m. – 12 p.m.
1 p.m. – 5 p.m.

 

Phone

(717) 735-3425

 

Email

[email protected]

Who We Are
Documents & Resources
Latest News
FAQs
Who We Are
Julie Taylor
Bureau Chief of Treasury
[email protected]
Diana Noll
Customer Care Supervisor
[email protected]
Documents & Resources
Latest News
Year-End Payment Deadlines and Treasury Closure Bureau of Treasury
Online bill payments will be temporarily unavailable starting Tuesday, December 31, 2024, at 2 p.m. …
City of Lancaster Introduces Monthly Water Billing, Paperless Billing Options Bureau of Treasury Bureau of Water
In an effort to better serve customers, the City of Lancaster will launch monthly water billing in A…
FAQs