What We Do

The City of Lancaster Office of Promotion (LOOP) aims to be the arts and cultural driver of the City of Lancaster by leveraging Lancaster City’s best assets and our partnerships to enhance and promote the City’s quality of life, economic vitality, and attractiveness as a destination and residence.


LOOP has four main functions: planning special events, marketing Lancaster City as a destination, managing the Lancaster City Welcome Center, and permitting the use of public space.


Lancaster City Welcome Center

The Lancaster Office of Promotion operates the Lancaster City Welcome Center, located at 38 Penn Square. Each day our staff greet visitors from around the world and introduce them to Lancaster City.

General Contact Info


Lancaster City Welcome Center
38 Penn Square
Lancaster, PA 17603



(717) 719-3514




Online Event Permit Application

Solicitud de Permiso de Evento en Línea

Event Permits

Looking to reserve public space for an event? You’ll need to submit an event permit application, depending on the type of event you’re hosting. As a reminder, the public is welcome to use parks and public spaces recreationally.

  • Block Party Permits are required to host a neighborhood block party on the public right of way (street, sidewalk, public park, etc.)
  • Penn Square Activity Permits are required to host events in the Fulton or Heritage quadrants of Penn Square. Please note, the Fountain and Lancaster Marriott/Lancaster County Convention Center quadrants are not available for events.
  • Special Event Permits are required for large-scale events such as festivals/concerts, runs/races, or community events that could have an impact on public property, infrastructure, or other resources.

Have questions? Email Yazmin Way at YWay@cityoflancasterpa.gov.

Trash Removal

Trash Removal
Event hosts are responsible for all trash remediation, including providing recepticals and removal of trash after the event.

Park & Pavilion Rentals

Parks and pavilions, including Long’s Park, are managed separately by the Bureau of Operations in the Department of Public Works. To reserve a park pavilion or host an event in Long’s Park, call (717) 517-5745 or click here for more information.

Marketing & Tourism

LOOP oversees the City of Lancaster’s tourism and destination marketing efforts. Working with partners like Lancaster City Alliance and Discover Lancaster, LOOP works to tell the Lancaster City story to residents and visitors alike through the Visit Lancaster City brand.

Special Events

LOOP plans the following annual City of Lancaster events:

  • Red Rose Run
  • Celebrate Lancaster
  • Hispanic Heritage Month
  • Mayor’s Tree Lighting
  • Small Business Saturday (in conjunction with Lancaster City Alliance)
  • Lancaster Shops Late (in conjunction with Lancaster City Alliance)
  • Santa in the City
  • New Year’s Eve
Staff Members
Documents & Resources
Latest News
Staff Members
Cheila Huettner
Bureau Chief of Tourism & Promotion
Carly Patterson
Digital Media Specialist
Olivia Schmids
Travel Consultant
Megan Schmidt
Travel Consultant
Yazmin Way
Permit Coordinator
Kate Wright
Special Events & Programs Manager
Documents & Resources
Latest News
City of Lancaster Announces 2024 Events Schedule LOOP
The City of Lancaster Office of Promotion (LOOP) has unveiled the lineup of annual events for the co…
City Offices Closed for Good Friday LOOP Solid Waste & Recycling Program
City offices will be closed on Friday, March 29 for Good Friday.
City of Lancaster Launches Lancaster City Welcome Initiative Department of Neighborhood Engagement LOOP
Today, the City of Lancaster Department of Neighborhood Engagement, announced the launch of the much…